Water Utility

Potable water is available to all properties within the Village and is provided by the North Shore Water Commission (NSWC). Glendale, Fox Point, and Whitefish Bay share in the water pumping and purification of Lake Michigan water at the Glendale plant, and each community is responsible for their own infrastructure. The Village does all the water billing for its own residents. Water billing is handled by the Village to account for charges for treatment from NSWC, capital improvement projects, wages and benefits from employees, and other expenses. The Public Service Commission (PSC) monitors this process. The water system is continually monitored for maintenance and replacement needs to service its residents.

Lead Testing

Water Collection kits are available through the North Shore Health Department for $29 per sample (lead test only) with results sent directly to your home. Kits may be picked up in person at the Shorewood Location during business hours. For more information, contact the North Shore Health Department at 414-847-2710. Kits may be ordered directly from the State Environmental Health Department at 800-442-4618.

Reporting a Water Main Break

Occasionally, the pipes (mains) used to carry water throughout the Village can develop a leak. This is called a main break. Typically, when a break occurs, residents will notice water seeping or bubbling up from cracks in the street, or through the grass in the parkway.

If you think you have found a water main break, please call the Village Hall at 414-962-6690.

Helpful Resources