Refuse and Recycling Collection

For updates regarding the 2018 transition to automated refuse and recycling collection please follow this link: following information is accurate until the new program is implemented in 2018, at that time it will be updated for the new automated refuse and recycling collection program.

Refuse is collected once per week. Recycling is collected once per month, on the same day of the week as your regular refuse collection. Whitefish Bay collectors begin their routes at 7 a.m. Residents should be sure to put out their refuse and recycling out for collection before 7 a.m. on collection day. Please remember that refuse and recycling containers are prohibited from being stored in the front yard except on your collection day.

There may be times when your refuse or recycling does not get picked up.  Please check the tag left by the collectors for the reason the pickup was not made or contact the Village Hall at 414-962-6690 for further information.

Click the Following Tabs for More Information:

  1. Refuse Collection
  2. Recycling Collection
  3. Special/Bulky Pickup
  4. Shorewood Transfer Station
  5. Electronics Recycling

The following information is accurate until summer 2018, at that time it will be updated for the new automated refuse and recycling collection program.

Refuse Guidelines

Residents are responsible for providing metal or plastic refuse containers that do not exceed 30-gallon capacity, and weigh no more than 60 pounds when filled. If you currently have a container that is more than 30 gallons, please put your refuse in several sturdy plastic refuse bags so the collectors can pull the bags out. Each container must have at least two handles and a tight fitting cover. Residents should have enough containers to hold ten days worth of refuse. Recycling containers are provided by the Village.

Refuse cans may be placed out for collection after 8 p.m. the night before your collection day, and must be put away by 8 p.m. the day of collection. Please have your refuse and recycling out by 7 a.m. when crews begin pickup. The crew is not always on a set schedule and may come earlier than they did the week before. Please remember these rules regarding refuse collection:

  • The refuse cans and recycling cart must be easily accessible. Be sure that vehicles or construction materials do not block the way for pick-up.
  • Make sure the path to the refuse can or recycling cart is cleared of snow and ice to prevent the injury of our collectors.
  • Refuse cans and bags cannot be located in underground vaults and pits that require the collector to lift it above grade.

Collection Schedule

Please follow this link to view the refuse collection schedule for your home (PDF).

Other Refuse Information

Go Back Fee

Occasionally, the Whitefish Bay collectors are unable to collect refuse from a home. This happens if a vehicle or other objects are blocking access to refuse cans, or if cans are put out after the collectors have already been past the house. If your refuse is not picked up, but that all of your neighbor's has, you can call the Village Hall at 414-962-6690 to request return service.

For a fee of $10, the collectors will return to your house and pick up the refuse, if they have not already finished their route. There is also a $10 fee for return service for recycling. If you request return service for both refuse and recycling, the fee is $20. All return service fees must be pre-paid. If the request is received after the collectors are done for the day, a collection crew will pick up your refuse on the next working day.

Construction Waste

If you are having a home improvement project done at your house by a contractor, your contractor is responsible to dispose of the material off site. The Village does not pick up construction waste from any residential or commercial construction project. Village Collectors will tag any construction waste that is put out on the curb to notify the property owner that these materials are not collected. Please arrange with your contractor, builder, or home repair company to remove the waste they have created.

Household Hazardous Waste

The Village does not have authorization or a license to handle and haul hazardous material. Although the list is extensive, typical materials are batteries, paint strippers or cleaners, oil based stain and oil based paint, weed killers, brake fluid, etc. The Milwaukee Metropolitan Sewage District sets up local sites from April to October to collect these materials.

The Milwaukee Metropolitan Sewerage District (MMSD) collects household hazardous wastes at no charge. The MMSD Household Hazardous Waste website features a list of mobile collection sites throughout the area.

Medical Waste

Do not place hypodermic needles in the refuse. Syringes, needles, and other medical waste must be disposed of properly. Medical syringes and needles can pose a health risk to the Village's collectors as well as all the individuals that handle the solid waste stream. Although, the Village takes as many precautions as possible to protect our crews from blood borne pathogens, it is difficult to protect them against such items as syringes and needles. Please ask your pharmacist or medical supplier how to dispose of the medical waste properly and see if they provide disposal services. This is a very serious issue and will result in discontinued refuse pick-up.

Paint Disposal

Open lids of water base paint cans and let dry out completely before putting in refuse. If you put paint in the refuse that is not completely dried out you will be required to pay for clean-up and damages. 

Do not put oil base paint or stains in the refuse as they are considered a hazardous waste and should be taken to the MMSD hazardous waste disposal sites.

Grease Disposal

Grease comes from meat fat, cooking oil, sauces, butter, and margarine. Pouring fats, oils, and grease down the drain can cause plumbing repairs and sewer backups. Pour the grease into a sealed can or blot it up with paper towel and put it in your refuse.